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• Remove your jewellery before doing any activity that risks physical damage.
• As a general care tip, your jewelry should be the last thing you put on before going out and the first thing you remove upon coming home.
• When not being worn, store in a safe, dry place to protect against the elements of daily exposure. 
• Store pieces separately to avoid damage. 
• Ensure pieces are completely dry before storing.

UNITED KINGDOM

Standard Shipping 2-3 working days £3.99 (or free on orders over £75).

Express 1-2 working day Delivery £4.99

EUROPE

Standard International (3-17 working days) £14.99

DHL Express (2-3 Working Days) £35

 AMERICA, AFRICA, ASIA

Standard Shipping 5-7 working days £15.99

DHL Express 2-3 working days £38.00

 AUSTRALIA & NEW ZEALAND

Standard Shipping 5-7 working days £16.99

DHL Express (3-4 working days)  £38

 
Please note that shipping times are estimated and not guaranteed. External factors can slow down deliveries, which are out of our control. As soon as the goods have left our warehouse, they are out of our control.

Please be aware that countries outside of the UK may be charged import duties. Please check your countries guidelines. You will be responsible for the payment of any customs or import duties levied once the package reaches your destination country. Refusal of the parcel will not mean that we will refund the shipping fee.

* IMPORTANT NOTICE REGARDING EARRINGS

Please note we will accept returns on earrings ONLY if they are UNWORN AND UNUSED. Should our returns inspection team see any signs of wear, the earrings will be sent back to the purchaser with no refund. *

We hope you love your Nice Cream purchase, however if it's not quite right you can send full priced items back to us for a refund. Sale items are non-returnable. Please see more information at our Refund Policy Page.

We are unable to offer exchanges. If you need a different size, colour or style we recommend returning the original item for a refund and buying the new item.

Please note that any Duties and Taxes paid on delivery cannot be refunded.